Unit 2, 22nd Floor, Tower 6789, 6789 Ayala Avenue, Makati City

+63 28887 5160

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Overview of the Utilization of Personal Information

In accordance with the “Act on the Protection of Personal Information” and the “Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures” and any other related laws and regulations, Eisai appropriately handles personal information that it has acquired as follows:

Specifying the Purpose of Utilization of Personal Information
Eisai explicitly specifies in advance the purpose of utilization of personal information (“Utilization Purpose”) in its handling of personal information.

Proper Acquisition of Personal Information
Eisai acquires personal information in an appropriate manner. 
In addition, when acquiring personal information, Eisai notifies the individual directly, or makes a public announcement, of the Utilization Purpose.

Utilization of Personal Information
Eisai handles personal information within the scope of the specified Utilization Purpose.

Measures for Managing the Security of Personal Information
Eisai takes necessary and appropriate measures for managing the security of personal data including prevention of the leakage, loss or damage of the personal data that Eisai handles and it exercises the necessary and adequate supervision over its employees and subcontractors who handle personal data.

Response to Requests from Individuals Regarding Utilization of Their Own Personal Information
Eisai appropriately responds to requests from individuals regarding utilization of their own personal information as described in the following paragraphs.

Revision of the Privacy Policy of Eisai
The Privacy Policy of Eisai will continuously be reviewed and revised as necessary to ensure the proper handling of personal information.

Notification of the Utilization Purpose of Retained Personal Data

When an individual requests for the notification of the Utilization Purpose of his/her own personal data that Eisai retains (“Retained Personal Data”) , Eisai will respond to such requests without delay after confirming his/her identity through a certain process, except in the following cases:

  • When the Utilization Purpose has already been clearly disclosed or publicly announced;
  • When notification of the Utilization Purpose may harm the individual’s own or a third party’s life, body, property, or other rights and interests;
  • When notification of the Utilization Purpose may seriously hinder Eisai’s proper implementation of its business or activities;
  • When notification of the Utilization Purpose violates laws or regulations; or
  • When the identity of the individual cannot be confirmed.

Click here for Requests for Notification of the Utilization Purpose of the Retained Personal Data

    Disclosure of Retained Personal Data and Third-party Provision Record

    When an individual requests for the disclosure of his/her own Retained Personal Data and records of third-party provision (“Third-party Provision Record”), Eisai will respond to such requests without delay after confirming his/her identity through a certain process, except in the following cases:

    • When disclosure of the personal information may harm the individual’s own or a third party’s life, body, property, or other rights and interests;
    • When disclosure of the personal information may seriously hinder Eisai’s proper implementation of its business or activities;
    • When disclosure of the personal information violates laws or regulations; or
    • When the identity of the individual cannot be confirmed.

    Click here for Requests for Disclosure of Retained Personal Data, etc.

    Correction, Addition and Deletion of Retained Personal Data

    When an individual requests for the correction, addition and deletion of his/her own Retained Personal Data, Eisai will respond to such requests without delay after confirming his/her identity through a certain process.
    However, in certain cases Eisai may be unable to respond to such requests.

    Click here for Requests for Correction of Retained Personal Data, etc.

    Discontinuation of Utilization, Erasion and Discontinuation of Third-party Provision of Retained Personal Data

    When an individual requests for the discontinuation of utilization, erasion and discontinuation of third-party provision of his/her own Retained Personal Data , Eisai will respond to such requests without delay after confirming his/her identity through a certain process, except in the following cases:
    However, in certain cases Eisai may be unable to respond to such requests.

    Click here for Requests for Discontinuation of Retained Personal Data, etc.

    Contact for Inquiries

    Eisai will appropriately respond to inquiries regarding its handling of personal information and specific personal information including its privacy protection system without delay.
    However, in certain cases Eisai may be unable to respond to such inquiries.

    Click here for Inquiries Regarding Eisai’s Handling of Personal Information and Specific Personal Information Including Its Privacy Protection System

    Our Values

    Values are an integral part of our foundation. With every decision, we ensure that we follow:

    Integrity

    Integrity is the living up to legal, moral and ethical principles in the conduct of HI-Eisai Pharmaceutical Inc. business. It means that each employee embodies the value of integrity, and therefore represents the company in honesty and rectitude in all the ways they do their work.

    It is expected that each employee would make decisions guided by good judgement, not just for one‘s self, but for HI-Eisai as the company. An employee who acts with integrity ensures that he has understanding of the principles by which the company operates, and in situations where he lacks clarity, will actively seek guidance.

    Respect

    The company is committed to ensure that it maintains a safe, inclusive, and healthy working environment that promotes productivity among employees. All employees are expected to show respect to fellow employees, customers, and patients, regardless of differences in gender, culture, backgrounds, and beliefs. Leaders in the organization are likewise expected to promote inclusivity with their teams, and shall not tolerate any discriminatory and offensive actions.

    Accountability

    Accountability at work means assuming responsibility for the business outcome and how that is achieved. It means that every employee, in whichever position, are equally responsible for the decisions and actions they make for the company. It is likewise, the responsibility of each employee to report, any knowledge of misconduct or potential violation to the company‘s rules and regulations.

    Patient-Centric

    At the heart of the company‘s operation are the patients. This means that every decision to be made, considers the potential impact and benefit to the patients. As such, the company commits itself in ensuring that business objectives align with its principle of human health care or hhc. The programs created and implemented are based on how well they could contribute to improving patients‘ lives.

    For field-based employees, being patient-centric means that the focus of engagements with customers are on understanding patient needs as well as providing these stakeholders with comprehensive information on how HI-Eisai‘s products can support their patients goals.

    For each employee, being patient-centric means taking on their responsibilities with care and consideration on how it impacts the patients experience, be it by making relevant information readily available for the doctors; or by ensuring access and availability to the medicines we offer.

    Excellence

    As a patient-centric company, we define Excellence by the outstanding quality of our work to improve patients‘ lives. Each employee is expected to consistently demonstrate work ethics that align to our values, policies, and our desire to provide above standard service. The company is committed in ensuring that all actions are in compliance with legal requirements.

    Being excellent means that every employee passionately strives to be better and participates in the company‘s initiatives to develop their members in terms of knowledge, skills, and behavior, which will support a continuously improving, responsible and performance-driven workforce.

    Our Vision

    To be a successful and sustainable business in the Philippines by driving innovation and providing solutions to address unmet healthcare needs fueled by high-performing employees who deliver meaningful value and experience to patients and their families.

    Our Mission

    We give first thought to patients and their families, and to increasing the benefits health care provides.

    Unit 2, 22nd Floor, Tower 6789, 6789 Ayala Avenue, Makati City

    +63 28887 5160